Welcome to Toolchemylabs
These Terms of Service ("Terms") govern your use of products, services, and website provided by Alba Enterprises, LLC, doing business as Toolchemylabs ("Toolchemylabs," "we," "us," or "our"). By accessing or using our services, you agree to be bound by these Terms.
The plain English version: We provide practical business tools and frameworks. You pay for them, use them responsibly, and don't redistribute or abuse them. We'll do our best to deliver value, but we're not responsible if you don't implement what you learn. Fair?
Please read these Terms carefully. If you don't agree with them, please don't use our services.
1. Acceptance of Terms
By accessing or using Toolchemylabs services, you confirm that:
- You are at least 18 years old
- You have the legal capacity to enter into binding contracts
- You agree to comply with these Terms
- All information you provide is accurate and current
If you are using our services on behalf of an organization, you represent that you have authority to bind that organization to these Terms.
2. Our Services
What We Provide
Toolchemylabs offers:
- Digital Products: Books, guides, courses, templates, and frameworks (collectively, "Products")
- Educational Content: Articles, videos, and resources available on our website
- Support Services: Customer support for product-related questions
What We Don't Provide
Toolchemylabs does NOT provide:
- Professional advice (legal, financial, tax, or career counseling)
- Guaranteed results or outcomes
- Personal coaching or consulting (unless explicitly purchased)
- Employment, partnership, or agency relationships
Important: Our products are educational tools designed to help professionals improve their productivity and skills. Results depend entirely on your implementation and circumstances. We make no guarantees about specific outcomes.
3. User Accounts
Account Creation
To access certain features, you may need to create an account. You agree to:
- Provide accurate, current, and complete information
- Maintain and update your information as needed
- Keep your password secure and confidential
- Notify us immediately of any unauthorized access
- Be responsible for all activities under your account
Account Security
You are solely responsible for maintaining the security of your account. Toolchemylabs will not be liable for any loss or damage arising from your failure to protect your account credentials.
Account Termination
You may close your account at any time by contacting us. We may suspend or terminate your account if you violate these Terms.
4. Purchases and Payments
Pricing
- All prices are in US Dollars (USD) unless otherwise stated
- Prices are subject to change without notice
- Special offers and discounts may have specific terms and expiration dates
- Prices shown do not include applicable taxes (which will be added at checkout)
Payment Processing
- We use third-party payment processors (Stripe, PayPal, or similar)
- Payment information is processed securely by these providers
- We do not store your complete credit card information
- By providing payment information, you authorize us to charge the stated amount
Digital Product Delivery
- Digital products are delivered immediately upon successful payment
- You will receive an email with download links and access instructions
- Download links may expire after a certain period (typically 30 days)
- You are responsible for downloading and backing up your purchases
Billing Issues
If you experience billing errors or unauthorized charges, contact us immediately at hello@toolchemylabs.com. We will investigate and resolve valid concerns promptly.
5. Refund Policy
30-Day Money-Back Guarantee
We stand behind the quality of our products. If you're not satisfied with a purchase, you can request a refund within 30 days of purchase.
Refund Eligibility
To be eligible for a refund:
- Request must be made within 30 days of purchase
- You must provide a brief explanation (helps us improve our products)
- Digital products must not have been extensively used or redistributed
- One refund per customer per product (prevents abuse)
How to Request a Refund
- Email us at hello@toolchemylabs.com
- Include your order number and email address used for purchase
- Briefly explain why the product didn't meet your needs
- We'll process your refund within 5-7 business days
Non-Refundable Items
The following are not eligible for refunds:
- Purchases made more than 30 days ago
- Repeat refund requests for the same product
- Services already rendered (e.g., consulting sessions completed)
- Bundled products where individual items have been extensively used
Our Commitment: We process legitimate refund requests quickly and without hassle. No questions asked means no questions asked—though we do appreciate feedback to help us improve.
6. Intellectual Property Rights
Ownership
All content, materials, and products provided by Toolchemylabs, including but not limited to:
- Text, graphics, logos, images, and videos
- Software, code, and applications
- Product names and trademarks
- Website design and layout
- Educational content and frameworks
...are owned by Alba Enterprises, LLC or our licensors and are protected by copyright, trademark, and other intellectual property laws.
Trademarks
"Toolchemylabs," "The NO BS Series," and associated logos are trademarks of Alba Enterprises, LLC. You may not use these trademarks without our prior written permission.
User-Generated Content
If you submit content to us (testimonials, feedback, suggestions):
- You retain ownership of your content
- You grant us a non-exclusive, worldwide, royalty-free license to use, display, and distribute it
- You represent that you have the right to submit this content
- We may use your feedback to improve our products without compensation
7. License to Use Our Products
What You Can Do
When you purchase a Toolchemylabs product, we grant you a limited, non-exclusive, non-transferable license to:
- Personal Use: Use the product for your own professional development
- Implementation: Apply frameworks and strategies in your work
- Internal Sharing: Share within your organization for internal use (with appropriate purchase/license)
- Reference: Keep personal copies for your records
What You Cannot Do
You may NOT:
- Reproduce, distribute, or sell our products
- Share download links or product files publicly
- Create derivative works based on our content
- Remove copyright notices or proprietary markings
- Use our products for commercial training without authorization
- Reverse engineer, decompile, or disassemble any software
Team or Enterprise Use: If you want to use our products for team training or commercial purposes, please contact us at
hello@toolchemylabs.com for appropriate licensing options.
8. Prohibited Uses
You agree NOT to use Toolchemylabs services for any of the following:
Illegal Activities
- Violating any local, state, national, or international law
- Infringing on intellectual property rights
- Engaging in fraud or misrepresentation
Harmful Actions
- Transmitting viruses, malware, or harmful code
- Attempting to gain unauthorized access to our systems
- Interfering with other users' access to our services
- Overloading our infrastructure (scraping, automated access)
Abusive Behavior
- Harassing, threatening, or intimidating others
- Posting offensive, discriminatory, or inappropriate content
- Impersonating Toolchemylabs or other users
- Spam or unsolicited commercial communications
Consequences
Violation of these prohibitions may result in immediate termination of your account and legal action if necessary.
9. Disclaimers and Limitations of Liability
No Guarantees
Our products are provided "AS IS" without warranties of any kind. While we strive to provide high-quality, practical tools:
- We do not guarantee specific results or outcomes
- Success depends on your implementation and circumstances
- We are not responsible for your business decisions
- Past results (ours or others') do not guarantee future outcomes
Educational Purpose
Our products are educational tools designed to help professionals improve their skills and productivity. They are not:
- Professional advice (legal, financial, medical, or otherwise)
- Tailored solutions for your specific situation
- Guarantees of career advancement or financial success
Limitation of Liability
To the maximum extent permitted by law, Toolchemylabs shall not be liable for:
- Indirect, incidental, or consequential damages
- Loss of profits, revenue, or business opportunities
- Data loss or system failures
- Damages exceeding the amount you paid for the product or service
Force Majeure
We are not liable for failure to perform due to circumstances beyond our reasonable control, including natural disasters, war, terrorism, labor disputes, or internet service failures.
Plain English: We provide quality educational products, but your results depend on you. We'll do our part to deliver value, but we can't control how you use what you learn or guarantee specific outcomes. Some jurisdictions don't allow certain limitations, so parts of this section may not apply to you.
10. Indemnification
You agree to indemnify, defend, and hold harmless Toolchemylabs, its founder, employees, and service providers from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:
- Your use or misuse of our products or services
- Your violation of these Terms
- Your violation of any third-party rights
- Content you submit or share through our services
This indemnification obligation survives termination of these Terms and your use of our services.
11. Termination
Your Right to Terminate
You may stop using our services at any time. To close your account, contact us at hello@toolchemylabs.com.
Our Right to Terminate
We may suspend or terminate your access to our services if:
- You violate these Terms
- You engage in fraudulent or illegal activity
- Your account has been inactive for an extended period
- We're required to do so by law
- We discontinue the service (with reasonable notice)
Effect of Termination
Upon termination:
- Your right to use our services ceases immediately
- You may lose access to products (though we'll try to provide reasonable access to purchases)
- Provisions that should survive (payment obligations, disclaimers, etc.) remain in effect
Termination does not affect your license to products already purchased and downloaded, subject to the License terms above.
12. Dispute Resolution
Informal Resolution
Before pursuing formal legal action, please contact us at hello@toolchemylabs.com to attempt to resolve the issue informally. We're reasonable people and want to find fair solutions.
Governing Law
These Terms are governed by the laws of Costa Rica, without regard to conflict of law provisions.
Arbitration
Any disputes that cannot be resolved informally shall be resolved through binding arbitration rather than in court, except that:
- You may bring claims in small claims court if they qualify
- We may seek injunctive relief in court for intellectual property violations
Class Action Waiver
You agree to resolve disputes with us only on an individual basis, and not as part of any class or representative action.
Some jurisdictions don't allow certain limitations on consumer rights, so these provisions may not fully apply to you.
13. Changes to These Terms
We may update these Terms from time to time. When we do:
- We'll update the "Last Updated" date at the top
- For material changes, we'll notify you by email or prominent website notice
- You'll have the opportunity to review changes before they take effect
- Continued use of our services after changes means you accept the new Terms
If you don't agree with new Terms, you should stop using our services and may be eligible for a prorated refund of any prepaid services.
Additional Terms
Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Toolchemylabs regarding use of our services.
Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
No Waiver
Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.
Assignment
You may not transfer or assign your rights or obligations under these Terms. We may assign our rights and obligations without restriction.
Third-Party Services
Our services may contain links to third-party websites or services. We are not responsible for the content or practices of these third parties.
A Note From the Founder
I know legal documents can be intimidating, but I wanted to make ours as clear and fair as possible.
The core principles are simple: We provide quality educational products. You use them responsibly and don't redistribute them. If something goes wrong, we'll work with you to make it right.
We're building Toolchemylabs in public, and that includes being transparent about our terms. If anything here seems unclear or unfair, please reach out. We're real people committed to doing right by our customers.
— Alba Enterprises, LLC d/b/a Toolchemylabs